Glossary of Terms
A comprehensive guide to the terminology of AI and document management.
A
- AI (Artificial Intelligence)
- Technology that enables computers and machines to simulate human intelligence and problem-solving capabilities. In document management, AI powers features like automatic tagging, summarization, and semantic search to make files instantly understandable.
- API (Application Programming Interface)
- A set of rules that allows software applications to communicate with each other. APIs enable Clivio to integrate with cloud storage platforms or other productivity tools seamlessly.
C
- Cloud Storage
- A model of computer data storage where digital data is stored on remote servers accessed via the Internet. Cloud storage ensures your files are accessible anytime, anywhere, while being securely backed up.
- Compliance
- Adherence to legal, regulatory, and industry standards for data privacy and security. Clivio is designed with GDPR compliance in mind, ensuring users’ data is protected according to European standards.
- CRM (Customer Relationship Management)
- A system for managing all your company’s relationships and interactions with customers and prospects. Modern CRMs often integrate document management to centralize proposals, invoices, and contracts.
D
- Data Encryption
- The process of converting data into a code to prevent unauthorized access. Encryption ensures that even if your files are intercepted, they remain unreadable.
- Digital Vault
- A secure, centralized online repository for storing and managing digital documents and files. Clivio acts as a smart digital vault, using AI to automatically organize and retrieve files in seconds.
- DMS (Document Management System)
- A software that helps organizations receive, track, manage, and store documents electronically. It streamlines collaboration, reduces paper usage, and increases productivity.
E
- Embeddings
- Numerical representations of text or data that allow AI models to understand meaning and context. In Clivio, embeddings power semantic search by understanding the intent behind a user’s query.
I
- Indexing
- The process of cataloging files and documents to make them easily searchable and retrievable. Clivio’s AI automatically indexes every document by content, tags, and extracted insights.
- Integration
- The process of connecting different software systems so they work together seamlessly. For example, integrating Clivio with Google Drive or OneDrive centralizes all your files in one place.
M
- Metadata
- Information that describes and gives context to other data — such as author, date, type, or tags. Clivio extracts metadata automatically to improve organization and search relevance.
N
- NLP (Natural Language Processing)
- A field of AI focused on enabling computers to understand, interpret, and generate human language. NLP allows Clivio to summarize documents, detect tasks or deadlines, and answer questions about your files.
O
- OCR (Optical Character Recognition)
- Technology that converts images, scanned documents, or PDFs into editable and searchable text. This enables Clivio to read and process even handwritten or scanned files accurately.
S
- SaaS (Software as a Service)
- A software delivery model in which applications are hosted online and accessed via subscription. Clivio is a SaaS platform, providing AI-powered document management without local installation.
- Security
- Measures and technologies that protect digital assets from unauthorized access or loss. Clivio employs end-to-end encryption, access control, and secure cloud infrastructure.
- Semantic Search
- A search technique that improves accuracy by understanding intent and contextual meaning instead of keywords. Clivio uses semantic search to let users ask natural questions like “show me invoices from last month.”
- Smart Tagging
- Automatic labeling of documents using AI to categorize and group them by content. This helps users instantly find all related files, even if filenames are inconsistent.
U
- User Access Control
- A method of restricting system access to authorized users. This ensures that only permitted individuals can view or modify sensitive documents.