Your Trust is Our Priority
We are committed to the highest standards of security, privacy, and reliability. This page outlines our principles and practices for protecting your data.
Data Security
How we protect your data from unauthorized access using industry-standard protocols and rigorous engineering practices.
Encryption in Transit
All communication between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) 1.3. This ensures that your data cannot be intercepted while traveling over the internet.
Encryption at Rest
Your documents are encrypted on our servers using AES-256 encryption. This adds a critical layer of protection for your stored data, rendering it unreadable without the specific decryption keys.
Secure Infrastructure
We leverage Google Cloud Platform's secure, world-class infrastructure to host our services. Our data centers feature physical security, redundancy, and environmental protections.
Data Privacy
We believe privacy is a fundamental right. Here is how we respect your privacy and give you control over your information.
You Own Your Data
Your documents and the extracted data belong to you. We claim no ownership over your content. We never sell your data to third parties, advertisers, or data brokers.
Hosted in EU
We adhere to the strict principles of the General Data Protection Regulation (GDPR) for all users, regardless of location. This includes the right to access, correct, and delete your data at any time.
No AI Model Training
We strictly do not use your personal or business documents to train public third-party AI models. Your data remains isolated within your workspace context.
Service Reliability
Your workflow depends on Clivio being available. Here is how we ensure our systems are robust and reliable.
High Uptime
Our services are built on highly reliable cloud infrastructure designed for high availability. We monitor our systems 24/7 to prevent downtime and ensure you can always access your files.
Real-time Status Page
We believe in transparency. We provide a public status page that communicates system health in real-time, keeping you informed during any scheduled maintenance or unexpected disruption.
View Status Page →Regular Backups
Your data is backed up regularly to physically separate storage locations. This redundancy protects against data loss in the unlikely event of a catastrophic system failure.
Have More Questions?
For a detailed legal breakdown of our commitments, please review our official documentation.